About Do Amore

01.

Where are Do Amore rings manufactured?

All of our rings are proudly made in the United States.

02.

Where is Do Amore located?

Do Amore is headquartered in Houston, Texas.  We are an e-commerce company without a physical store front.

03.

Does Do Amore buy or melt down old jewelry?

No, we do not buy jewelry or melt down customers’ jewelry. We recommend finding someone local to you for this!

04.

Who does Do Amore partner with?

We are currently partnered with charity: water. They are one of the most dedicated organizations we’ve ever seen, and are committed to bringing people clean water in the most sustainable manner.

05.

How do I learn more about the water well I helped build?

This is our favorite part! If you have already purchased a ring from us then you can see your impact by typing in your order number here.  If you want to learn about all the water wells we have drilled thus far, then you can see that information here.

Timeline: In the first few months after your ring purchase, you will be able to track what country and region the person you will be providing clean water to lives. A few months after that, you will see another update about progress on the drilling front. Finally, about 18 months after your purchase date, you will get the GPS coordinates along with a photo of the actual water well you helped make possible.

06.

What does Do Amore mean?

In Latin, Do Amore means “I give with love”. We chose this name for a couple reasons:

1. You are giving a ring to your loved one, with love.

2. You are giving clean water to those in need, with love.

3. Do Amore rings simply Do More.

07.

Is Do Amore a non-profit organization?

Do Amore is a for-profit ring company committed to social change and ethics. We feel that by selling a product (rings) instead of relying on fundraising, we provide a more sustainable and scaleable method to make a significant impact on the world, while improving the ethical standards for the jewelry industry.

Why Water?

01.

How do I learn more about the water well I helped build?

This is our favorite part! If you have already purchased a ring from us then you can see your impact by typing in your order number here.  If you want to learn about all the water wells we have drilled thus far, then you can see that information here.

Timeline: In the first few months after your ring purchase, you will be able to track what country and region the person you will be providing clean water to lives. A few months after that, you will see another update about progress on the drilling front. Finally, about 18 months after your purchase date, you will get the GPS coordinates along with a photo of the actual water well you helped make possible.

Shopping at Do Amore

02.

Do your engagement rings come as a completed piece or as a setting with a loose stone?

Your ring will arrive as a completed piece, not as two separate items.

03.

What does comfort-fit mean?

Comfort fit (which all of our bands are) is a small curvature on the inside of the band that prevents the knuckle skin from getting bunched up when a band is being put on and taken off. This should not affect the actual size that the ring needs to be.

It’s a good idea for bands, especially those larger than 4-5 mm, to be a comfort-fit so that it’s not uncomfortable to take your ring on and off.

04.

What are the major differences between the precious metals that Do Amore offers?

This is a great questions. Different metals have different looks, levels of durability, and cost. Here is a great educational write-up we did on the topic.
05.

Are there any exceptions to the 30-day return policy?

All rings (with the exception of custom rings), are covered by our 30-day return policy.

Custom rings include rings that have custom engravings, alterations, fingerprints or designs.  Custom rings are not returnable or exchangeable, however, they are still backed by our limited lifetime warranty.   Of course, even on custom orders, if you are not completely thrilled with your ring, we will do all we can to ensure you love it.

06.

Is my ring covered by the lifetime warranty?

Yes!  All rings sold are covered by our lifetime warranty, which covers manufacturer’s defects only and excludes coverage for wear and tear, repair or service by somebody other than Do Amore, accidental damage, loss of precious stones, or theft.
07.

What free maintenance services do you offer?

We provide free resizing, replating, repolishing, inspection, and cleaning for life!

08.

How do I find out what ring size to order?

We strongly recommend getting measured by a local jeweler for this once in a lifetime purchase.  Online charts and at-home sizing kits may get you in the ballpark, but they are most often inaccurate.  We make rings in quarter increments at no additional charge. We want your ring to fit as best it possibly can. Keep in mind that fingers shrink in cold weather and swell in the heat!

09.

How do I convert my international ring size?

You can simply provide us your international size and we will convert it to US sizing using our internal manufacturing charts.

10.

What happens if my ring needs to be resized?

We offer free resizing for life!  Simply send us an email or give us a call and we will provide you with the details.

11.

How many sizes can a ring be resized?

It’s great if the ring’s size doesn’t have to be changed more that 0.5 sizes.  However, we can comfortably resize rings (of any metal) a whole size.  If the resize requires more than a 1.0 size change, difficulties can begin surface.  We have some of the best jewelers in the world and if anyone can perform large resizes, they can.

It is no more difficult to resize a ring up than down and vice versa.

12.

How many letters or characters can my complimentary engraving be?

You can have up to 15 characters for a women’s ring and 22 characters for a men’s ring.  However, if you’d like a couple more characters, contact us and we will see if this is possible for the specific ring that you have in mind.
13.

What font is used for my ring’s engraving?

Each ring is unique – one font doesn’t fit all.  Our jewelers will assess each ring case by case and assign the font that will look best for your ring.

14.

Does resizing my ring erase the engraving?

Yes, unfortunately resizing your ring does erase the engraving.  We can reapply the engraving for a small fee, no problem.

15.

Can I get my ring engraved at a later date?

Yes, we can do this for you.  There is a small fee when engraving at a later date because it is a little bit more of an involved process than having the ring engraved as it’s made.

16.

How do I get my fingerprint to Do Amore if I order a fingerprint ring?

Upon your order, we will send you detailed instructions on how to obtain and send us your fingerprint.  However, the process is pretty simple – you use an ink pad to put your print onto paper, take a picture of it with your phone, then email the image to us.

17.

How do I know that Do Amore’s diamonds are real?

All of our center stone diamonds are certified by the Gemological Institute of America (the GIA).  The GIA  is a nonprofit institute dedicated to research and education in the field of gemology. The organization’s mission is to protect all buyers and sellers of gemstones by setting and maintaining the standards used to evaluate gemstone quality.  Every customer who orders a diamond center stone receives a GIA certificate for proof of authenticity.
18.

What gems does Do Amore offer beyond diamonds?

We offer an endless array of gems, from aquamarine to morganite to topaz and more.  The most popular of these alternative gems are sapphires and moissanites.  If you want to purchase, or if you have questions about a particular gemstone, we would love to help.

19.

What are the differences between the three primary stones that Do Amore offers?

Diamonds
Diamonds are developed in the earth’s mantle at high temperatures for billions of years. They are the hardest known natural material with a 10.0 Mohs rating.  All of our center stone diamonds are certified by the Gemological Institute of America.
Sapphires
Sapphires, like diamonds, develop in the earth for a very, very long time.  They are the third hardest known material at 9.0 Mohs.  White sapphires are commonly used as alternatives to diamonds because of their beauty and lower price point.  Aesthetically, the primary difference between the two is the sparkle.  White sapphires have a beautiful sparkle, it is simply more of an ice sparkle.  There is no overarching, governing organization for sapphires like the GIA is to diamonds.
Moissanite
Moissanite was originally discovered in the 1890’s in a meteor crater.  It is a very rare and scarce mineral.  For this reason, moissanites today are almost exclusively lab grown, not mined.  It is the second hardest know material at 9.25 Mohs.  It is valued for its optical qualities that can exceed that of a diamond and its lower price point.
20.

What is difference between Forever Brilliant and Forever One moissanite?

They are different grades of moissanite.  They are identical with the exception of their color.  Forever One is considered to be colorless and is in the DEF color range while Forever Brilliant is near colorless in the GHI color range.  The difference in the color is not overly noticeable in stones less than 1.0 carat, however as the stone becomes larger, the difference is more apparent.  Both grades are beautiful and we are happy to advise you which one might be best for you!

21.

Can I upgrade my stone?

We do not have any upgrade programs in place. However, we would be happy to help you figure out the most economical way to upgrade your stone. A common guiding parameter is that the new stone has to be the same shape and size as the stone you’re going to replace.  In some cases, if your ring is a “two-piece casting”, then we may be able to change the head out completely to accommodate for a different shape or size. However if you ring is a “one-piece” casting then this is not possible or advisable. Contact us and we will be able to assist you!

Custom Rings

01.

What kind of box will my ring arrive in?

All rings are delivered in beautiful, environmentally friendly, wooden ring boxes.  The boxes are hand made by a family-owned business using Jarrah wood that is harvested from a sustainable forest in Australia.

02.

Can I get my ring in 10k or 18k gold?

Yes, you can order your ring in 10k, 14k, or 18k gold.  By standard, we manufacture our rings in 14k gold as we believe it is the best balance of beauty and durability.  However, special request can be made for 10k or 18k gold.  Please contact us to receive a quote.

03.

Does Do Amore make custom rings?

Yes, we love making custom rings.  Just shoot us an email with a photo or description of the ring that you would like to create and we will quickly reply with a quote and other important info.

04.

How do I order a custom ring?

Once we finalize your ring’s specifications and gather all the sparkly details, we’ll send you a digital invoice. Custom rings cannot be ordered directly from our website.

 

05.

Does Do Amore provide artwork for custom pieces before manufacturing begins?

Yes. Before we start manufacturing your ring, you’ll need to approve the artwork for your custom ring. We want to ensure your ring is exactly what you want!

06.

Are there any exceptions to the 30-day return policy?

All rings (with the exception of custom rings), are covered by our 30-day return policy.

Custom rings include rings that have custom engravings, alterations, fingerprints or designs.  Custom rings are not returnable or exchangeable, however, they are still backed by our limited lifetime warranty.   Of course, even on custom orders, if you are not completely thrilled with your ring, we will do all we can to ensure you love it.

07.

What does Do Amore consider a custom size?

A custom size for a woman’s ring is anything smaller than size 3.0 and bigger than size 10.5.  A custom size for a men’s ring is anything smaller than a size 5.0 and bigger than size 13.0.

08.

Can I get a custom engraving?

Yes, you can!  If you would prefer a specific font, a simple image, or even your own handwriting, we can make it happen. As a heads-up, this customization is an additional cost and can possibly add a few days to your ring’s timeline.