Engagement Ring - In Progress
Setting
Stone
HOW WE SUPPORT YOU
committed to industry leading customer care
WORLD-CLASS CUSTOMER SERVICE
1-on-1 care
We understand some couples have concerns about shopping online for engagement rings. To help you feel confident, Do Amore is dedicated to the best customer service in the industry! We offer a 30 day return policy on standard rings, 360 degree magnified diamond videos, independently certified stones, and video consultations. We are available through chat, text, phone, email, and video for any questions. For those who prefer no interaction, simply use our ring builder, and you can complete your order fully online. We have hundreds of thousands of happy customers around the globe!
If you’d like to read a bit about what folks are saying about us, you can check out our reviews on Facebook, The Knot and Wedding Wire. You can also see photos of real-life rings on our Instagram page here. Of course, we are always happy to chat on the phone if you’d like!
FREE SHIPPING & RETURNS
complimentary and hassle-free
We ship using FedEx Express, and all of our jewelry ships insured for free within the USA and Canada. We also offer complimentary FedEx Hold-at-Location options if you prefer for your shipment to not come to your residence, which you can select from during the checkout process.
We want to make sure you love your Do Amore rings and jewelry. All non-customized rings and jewelry have a free 30-day return policy! We provide a free insured shipping label within the USA, and provide a full-refund without any restocking fees.
To take advantage of this policy, simply contact our customer service team and ship within 30 days. We will be happy to return, exchange, or otherwise make your ring exactly what you want it to be! We know it’s never expected to have to return something, but we will work with you and make it as easy as possible.
Our Process
made in the USA
Our rings are made by hand in New York City using recycled precious metals. Our small team reviews every diamond purchased to ensure it is eye clean and beautiful! Consistent with our commitment to the very best customer service, Do Amore’s small team also inspects each and every ring before it ships out to ensure the highest quality finish. Each ring is made from scratch to specially fit each unique center stone and ring size! So, each Do Amore ring has never been worn by another.
Each ring is nestled in a sustainable wooden box and securely shipped using FedEx insured. Discreet shipping options include shipping to your office or the closest FedEx location, where rings may be securely held for pickup. Shipments require a signature, and local pickup requires a photo ID. If you prefer this option, just let us know in the notes at checkout. If you don’t remember, don’t worry! The Do Amore customer service team follows up with every customer to ask this question!
Do Amore Guarantee
free with every purchase
All of our rings come with a free limited lifetime guarantee, which protects against manufacturing defects and covers resizing, tightening, inspection, cleaning, polishing, and rhodium plating for life. To take advantage of this guarantee, simply contact Do Amore customer service! Couples cover shipping costs and may take advantage of our discounted insured shipping. Your ring will ship back to you your choice of location as bright and shiny!
Extend Warranty
optional additional coverage
An Extend Warranty offers even more coverage than our guarantee, including lost stones, damage, and full ring remakes. It even covers shipping costs. Essentially, as long as your jewelry is still in your possession (theft and mysterious disappearance are not included), an Extend warranty will cover the cost to repair damages to bring your jewelry back to brand new condition. Plans are available in a variety timeframe coverages, up to the life of your jewelry! It is great peace of mind for an important purchase.
provable impact
see your ripple effect
Through our partnership with charity: water, each item we sell contributes directly to a water project that provides clean water to an entire community. That means that each ring or jewelry item we sell is directly responsible for providing a person in that community clean water!
Once you receive your ring, you will be able to put your order number at the bottom of our impact page to learn exactly where you made a difference. You’ll also get to see GPS coordinates and a photo of the actual water well you helped create. You can visit the bottom of our impact page now to get an idea of where our current water projects are located.
Make Your Impact
Thanks to Do Amore customers we’ve been able to make a substantial impact toward fighting the water crisis.
17111
people given clean water
59
Wells Built by do amore
11
Nations helped by do amore
have a question for our customer service team? contact us below!
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HOURS OF OPERATION
Mon - Fri: 8:00 am - 6:00 pm CT
Sat - Sun: Email only